I'm Really Starting To Hate HP Printers

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Weedygarden

Awesome Friend
Neighbor
HCL Supporter
Joined
Dec 3, 2017
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18,451
I have an HP printer that is a little more than a year old. It stopped printing. The last one was an HP that was about 10 years old and it just stopped printing last year.

I went to Staples and they told me that HP has had a law suit against them. My guess is that the biggest problem is software. I believe that they program the software for X amount of time and then they stop printing. Staples had the same printer that I have had and they told me they were really bad, stay away from them. I wish I had known this last year.

I'm going to be shopping for a new printer and it will not be an HP for the first time in my life.


BY DAVID HAMILTON
Updated 1:00 PM MDT, August 15, 2023
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SAN FRANCISCO (AP) — HP has failed to shunt aside class-action legal claims that it disables the scanners on its multifunction printers when their ink runs low. Though not for lack of trying.
On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. The company had sought — for the second time — to dismiss the lawsuit on technical legal grounds.
“It is well-documented that ink is not required in order to scan or to fax a document, and it is certainly possible to manufacture an all-in-one printer that scans or faxes when the device is out of ink,” the plaintiffs wrote in their complaint. “Indeed, HP designs its all-in-one printer products so they will not work without ink. Yet HP does not disclose this fact to consumers.”
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The lawsuit charges that HP deliberately withholds this information from consumers to boost profits from the sale of expensive ink cartridges.
 

Caribou

Time traveler
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Dec 3, 2017
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9,636
Location
Alaska
I bought a HP printer on a time plan. It came with a $150 rebate. They sent me a $100 rebate. I paid all but $50 of my bill. One day I got a call, "When do you plan on paying your remaining $50?" I told them I didn't. He asked, why? I told him that we had a contract that included a $150 rebate and when they fulfilled their part of the contract so would I. Evidently they decided to call it even as I heard nothing else from them.
 

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