I like having a real person at checkout, my wife usually has a running tab on how much she's buying so if there is a discrepancy of end price she'll let them know. The only problem I've run across is the lack of service people in stores when I need help in finding something, I spend half my time looking for help in stores like Home Depot and last week I walked all over Harbor Freight looking for a hammer drill and bits, the one checkout clerk was not all that helpful, finally a guy came and helped me saying, "Sorry for the wait.", every business is short handed. My feeling is were coming close to the end of anything being normal anymore, so get important supplies while you can. As it is right now I'm in the process of changing out a bathtub valve, because years ago when we bought it, I should have gotten extra valve cartridges, Chicago Brass no longer makes them, I'm installing a Delta single control valve and may try to get extra valves for it, I really wish I had more foresight at the time I got the Chicago Brass valve, I thought it would last a life time because they were ceramic valves and up to the point that the cold water valve stem froze, it had worked wonderfully, I hate being this old to learn such a lesson.